Conversations
Chat Explorer
Every chat conversed by an agent or supervisor — searchable and filterable. Click a row to view the full transcript.
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| Guest | Started | Channel | Agent | Trigger | Outcome | Msgs | AHT | CSAT |
|---|---|---|---|---|---|---|---|---|
| No chats match the current filters. | ||||||||
Every chat conversed by an agent or supervisor — searchable and filterable. Click a row to view the full transcript.
| Guest | Started | Channel | Agent | Trigger | Outcome | Msgs | AHT | CSAT |
|---|---|---|---|---|---|---|---|---|
| No chats match the current filters. | ||||||||